6 steps to master and rock those team huddles
4 best practices to ensure meeting success
The perfect meeting rhythm: the when, where, and how
The underlying dangers to your business of delaying team huddles
How to cut off a rambler, with diplomacy
The good, the bad, and the ugly of meeting topics
Watch Episode 11 of the Contractor Evolution ShoW
Listen to Episode 11
Read a Summary of Episode 11
Every Monday morning, the 30+ strong team here at Breakthrough Academy gets together for an hour for what we call a team huddle. It’s one of the highlights of our week. No joke. It gets everyone on the same page as far as results and allows the team to celebrate wins, and sets out the week for operational success.
Surely we’re not talking about the weekly/monthly/quarterly staff meeting? We get it. I can’t tell you how many times we hear from contractors who refer to them as the “bitch and moan fest.” Common complaints from leaders include: they lack structure; can be confusing/boring/repetitive; lack a strong facilitator, and go off-topic…and there’s always one person who goes on, and on, and on.
But let me be blunt. Contracting by its very nature is a team sport, and as the leader of a team it’s your job to bring people together. So if the meetings are crap, there’s really only one person to blame.
But don’t throw the towel in yet. There are some super simple ways for you to master the team huddle and be the leader you want to be.
Six steps to team huddle success:
1. Prepare A Well-Thought-Through Agenda
Off the top of your head is not an agenda! I use Brian Scudamore from 1-800-GOT-JUNK as my inspiration. He does an incredible job of planning and structuring daily huddles. You probably won’t want to be doing them daily, but if you come to the table having put thought into the agenda, the meetings won’t go off-track. Over time, the categories may stay the same, but the topic changes, which keeps it fresh.
2. The Visual Aid – Use Slides
Not everyone learns the same. Having something visual for people to look at keeps the conversation anchored to the agenda. It doesn’t need to be crazy fancy, but your team will appreciate that you’ve put some work behind it. Remember, if you need it to be important to them, it best be important to you.
3. Start Off With Some Wins
Start the meeting light. Your team faces challenges all week, so this is your chance to start off on a positive note. Talk kids, camping trips, sports games, business wins. If you highlight successes, personal or business, it will drive itself over time – positivity breeds positivity.
4. Show Me The Numbers
This is where the performance dashboard update comes in. If you’ve done your hiring job properly, you will have a championship team and they will care about the score…and that means the good, the bad, and the ugly – don’t sugarcoat it. They will want to win.
5. In-Person Bulletin Board
This is your chance to get everyone on the same page, to share what’s coming up, and what the team needs to take action on. Whether that’s new bios being compiled, new van wraps, new uniforms…basically anything that would go on the bulletin board. Afterall, you don’t want to send individual texts, so get it all out there when everyone is together!
6. Chill Zone
Make sure you dedicate space for the team to chill together. I set aside an hour for our team huddles, knowing the “business” part will take 40 minutes, leaving the team 20 minutes to go grab a coffee and just hang out. Know that you will burn that payroll money, but it will pay back in dividends long-term.
And when it comes to best practices, it’s pretty simple:
- Share the mic with the team (no-one wants to hear one voice droning on).
- Establish a cyclical rhythm so that people get used to the frequency.
- Don’t be afraid to cut off ramblers (tell them they have a great point and maybe they can stay on after the huddle. It’s a sign you’re doing a good job!)
- And most importantly, hang in there. Mastering all these takes practice, but with repetition and time you’ll even be excited about your huddles.
By nature, humans have a longing to come together. Fact. And in business, if one arm of your business doesn’t know what the other is doing, all sorts of problems can and will crop up. Just two great reasons you need your regular team huddle.
But this is just a snippet of what we dive into in our latest episode.
Listen to the full podcast above where Benji and I provide tons of examples on how we nailed it with our weekly team huddle. Motivation to the max!