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EP 71: 19 Hilariously Accurate Client Red Flags – Benji Carlson

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6 Key Phrases That Should Raise A Red Flag
“Can I help out? And what kind of discount will I get if I do?”
“We bought the materials already, just charge us for labor.”
“I could do this myself, I’m just so busy”
“I’m a realtor and I’ve flipped many houses so I know what things cost.”
“I have a brother-in-law who does some flooring. Can he be involved?”
“I’m super busy, do we have to meet?”

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Read a Summary of Episode 71

Nothing in the world of contracting sucks the life out of you or your team like a miserable client. A sorry SOB whose apparent mission in life is to ruin yours.  It almost seems they take pleasure in the process.

What I’m saying is I think we can all agree that avoiding the crazies is in your best interest.  And the sooner the better.

After running my own painting company and talking to over 1000 contractors, I’ve noticed there are a few client patterns that have emerged in our collective experience.

I should mention, this list is by no means exhaustive and if you have your own red flags I’d love you to leave them in the comments of this episode’s Youtube video. I read all the comments you guys put in there.

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Benji Carlson

Benji Carlson

As the son of two proven entrepreneurs, Benji’s spirit for self-starting business runs deep. Since he was a young teen, Benji has been starting and running profitable small businesses; most recently culminating in a highly successful 4-year career as a franchisee with College Pro Painters. Benji’s enormous heart and passion for people is what drove him to produce over $1,000,000 in revenue while taking the highest quality care of his employees and customers. He was consistently acknowledged for having the most productive staff in the company, while leading more junior franchisees to fulfill their potential. Benji’s uncanny ability to find the right people and put them in the right place make him a natural fit for Breakthrough Academy’s Assessment Team.

Upon finishing up his career with College Pro, Benji set out on the ultimate victory lap: a nine-month transcontinental motorcycle trip from Canada to Peru.

Benji lives in beautiful Kelowna BC. During the summer you’ll usually find him on two wheels: either bombing down a trail on his mountain bike or cruising the pavement on his motorcycle. When the snow falls, he escapes to the mountains for steep and deep powder.

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